Policies
Shipping Policy
We keep it simple — free shipping on orders over ₹999, transparent timelines, and real-time tracking on every order.
Last updated: August 2026
Free Shipping over ₹999
Enjoy free shipping on all prepaid orders over ₹999, anywhere in India.
Estimated Delivery Times
Metro Cities
Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Pune, Kolkata
Tier 2 & 3 Cities
Most other cities and towns across India
Remote & Rural Areas
Small towns, villages, and remote pin codes
J&K, Northeast & Hill Stations
Jammu & Kashmir, Ladakh, Arunachal Pradesh, Sikkim, Meghalaya, etc.
* Business days exclude Sundays and public holidays. Delivery times are estimates and may vary due to courier delays, weather, or unforeseen circumstances.
Order Processing Time
All orders are processed within 1–2 business days of being placed. Orders placed on weekends or public holidays will be processed on the next business day.
You'll receive a shipping confirmation email with your tracking number as soon as your order is dispatched from our warehouse.
Order Tracking
Once your order is shipped, we'll send a tracking link via email and SMS. You can use this link to track your parcel in real time through our courier partner's portal.
You can also track your order from the My Orders section in your Eagilo Kart account.
Our Courier Partners
We ship via trusted logistics partners including Delhivery, Shiprocket, Bluedart, and Ekart. The courier partner for your order is assigned based on your pin code and current service availability.
Damaged or Lost Shipments
If your order arrives damaged or is reported lost in transit, please contact us within 48 hours of the delivery date with your order number and photographic evidence.
We will investigate with the courier and arrange a replacement or full refund at no extra cost to you.
Have a shipping query?
Reach us at support@eagilokart.com or use our contact form.